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Contracts and Policies

Contract

Each hiring is underpinned by a contract, which is in two parts. The summary document which you sign contains the charges , dates, bank account details etc.

In signing this, you also agree to the terms and conditions of hire, which are known as Schedule 1 of the Hire Contract, and it is important that you read this document carefully, as it sets out the obligations of both parties to the contract.

You can see these two documents pdf_icon2018 Standard Conditions of Hire and pdf_iconAgreement for the Hire of premises here.

refund_policy_COVID_update_may_2021.pdf

Safeguarding - Young People

Hirers organising events for young people are expected to have their own safeguarding policy, and procedures, and to undertake a visit/risk assessment with the theatre at the time of booking to ensure that all access and changing room requirements can be met. The Headgate Theatre does not supply chaperones to hirers. The Headgate Theatre Safeguarding Policy pdf_icon available here.

It is the responsibility of each hirer to establish whether their production, or individuals within it should be covered by a licence from Essex County Council. Information can be obtained from the County Council website - https://www.essex.gov.uk/Education-Schools/Schools/Pupil-Parent-Support/Pages/Children-in-entertainment.aspx

Marketing info for Hirers

The Headgate Theatre will support promotion of a hirer’s events where it can. Details of the opportunities available and information required, as referred to in the standard conditions of hire, can be found pdf_icon here.

Privacy Notice

We understand that your personal information and privacy is important to you. We make every effort to ensure that the information you share with us is recorded accurately, retained securely and used only according to your wishes. Our privacy notice can be found here.

Technical Specification

A full technical specification of the Main House is available pdf_icon here.

Refunds, resales and exchanges

We do not under normal circumstances offer refunds on the sale of tickets purchased. The resale and exchange of tickets may be made in certain circumstances, subject to management discretion. In light of the current situation, we currently have a temporary policy, available pdf_icon here.